This page contains the terms & conditions.

Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

Terms & Conditions

By placing an order with AC WINDOW GUARD LLC, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed with AC WINDOW GUARD LLC for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Privacy Policy

All personal information you provide us with or that we obtain will be handled by AC WINDOW GUARD LLC. as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to AC WINDOW GUARD LLC. and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request AC WINDOW GUARD LLC. to delete or correct the information held about you. By accepting the AC WINDOW GUARD LLC. Conditions, you agree to the above.


All products remain property of AC WINDOW GUARD LLC. until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from AC WINDOW GUARD LLC.

All transfers conducted through AC WINDOW GUARD LLC. are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.


This website uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use this website without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On this website we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

Additional Information

AC WINDOW GUARD LLC. reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, AC WINDOW GUARD LLC. has the right to cancel the order and refund any amount paid in the best way. Automatic Specialties, Inc. shall also notify the customer of equivalent replacement products if available.


Return policy

Only AC WINDOW GUARD  that were purchased directly from AC WINDOW GUARD LLC. may be returned, within 15 days of receipt, for exchange or credit. A Return Material Authorization number (RMA) must be issued before AC WINDOW GUARD LLC. will accept any returns. All returns will be charged a 15% restocking fee. Shipping costs are not refundable and are not included in the 15% restocking fee. Customer is responsible for all shipping costs incurred for guards being returned and/or exchanged. Credit will be issued only after guards have been received and deemed suitable for restocking by AC WINDOW GUARD LLC.

To be issued an RMA number or, in the event of damaged or defective guards, customers must ACWINDOWGUARD .COM to receive further instructions.

If returns were not purchased directly from AC WINDOW GUARD LLC. then the reseller must be contacted. 

Bulk orders by contractors and third party resellers are nonrefundable.

Warranty Information

AC WINDOW GUARD LLC. warrants to the original purchaser that each AC WINDOW GUARD will be free from defects in materials and manufacture for as long as you own it. The warranty does not cover normal wear and tear, including minor rusting that may occur inside of telescoping tubes. Warranty valid for a replacement guard of equal or lesser value of original guard only. Replacement can be obtained by contacting AC WINDOW GUARD LLC at 1-908-636-3599. Return and shipping instructions will be provided. Proof of purchase including packing slip, invoice, receipt, or credit card statement is required for all returns. 

Limitation of Liability: Except where prohibited by law, AC WINDOWGUARD LLC.. will not be liable for any loss and/or damage arising from this product or incurred during installation, removal or replacement

Please note that online ordering is not available for customers outside the continental United States.

Please call 1-908-636-3599

AC Window Guard is a registered trademark of AC Window Guard LLC. United States patent number 9388999

AC Window Guard LLC.

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